Directs the day-to-day operations of the team, including scheduling staff work hours to
ensure appropriate coverage for routine and on-call hours. Ensures there is face to face
coverage for a 24/7 operation consistent with MBI philosophy.
Leads the daily MHRS organizational and clinical meetings; continuously evaluates the
status of consumers and does appropriate planning and coordination of treatment activities
to ensure immediate attention to their changing needs.
Initiates and maintains relationships with law enforcement and other human services
agencies, and with community resources, such as landlords, employers, etc.
Provides interventions for consumers at least 50% of the time. Works with team staff to
help them assist consumers to reach their goals. Assists team staff in dealing with
Assigns new consumers to Team members and reviews their intake information with team
members. Ensures new consumers have an Individual Treatment Plan (ITP) and
Individual Specific Service Plan (ISSP); ensures that ITP’s are updated every 90 days or
as needed; assess the quality of the ITPs. Ensure that they deal with the problems of the
consumer and the progress notes are related to the goals.
Ensures team members document services consistent with MBI interventions outlined in
Chapter 34 and that services are medically necessary.
The Clinical Manager will also function as the Active Qualified Practitioner responsible
for approving progress notes, and Individual Specific Service Plans.
Provides on-call duty for after hour staff access and for staff supervision and consultation.
Help staff with crisis situations. Ensure that the Team has coverage during scheduled and
unscheduled working hours.
Conducts and documents quality assurance audit activities and the use of program
services. Reviews the clinical content of the records. Ensures that there is a recovery plan
and goals; effective services have been delivered; re-hospitalizations have been entered;
discharge planning, if needed is completed.
Reviews Team member home pages weekly for due dates and ensure that all due dates are
met. Ensure assignment updates are completed.
Ensures team members are trained in entitlements and that reapplications are submitted
before termination. Ensures that Medicaid is applied for at enrollment. Trains team
members on the impact of income on housing and employment. Oversees appeals of
denial of benefits with SSI, SSDI, and VA.
Responsible for clinical services for consumers in supported housing. Assesses service
needs and arranges service provision. Schedules coverage and ensures that billings cover
Develops and implements for Community Support Workers (CSWs), with consumers,
financial contracts for paying rent. Works with Accounting and Housing to ensure
consumers pay rent on time and to collect receivables promptly.
Implements team staff orientation and training. Assesses staff training needs and make
recommendations to Clinical Director and Quality Improvement Director for in-service
Education and Qualifications
BS/MS degree in Social Services or Related field
Licensed in D.C. as a LICSW or LPC.
Experienced in providing and supervising services.
Excellent supervisory skills; 2-5 years’ supervisory experience.
Excellent verbal and written communication skills.
Intermediate computer skills, Microsoft Office Suite.
Ability to work in a diverse environment.
4130 Hunt Place, NE
Washington, DC 20019