Employment Opportunities

Responsibilities:

• Follow and manage execution of MBI policies and procedures with the staff at their site
  to ensure quality care and will contribute annually to policy revisions.
• Manage assigned intake and staff transitions to ensure that all consumers are assigned
  immediately at the time of intake and when there is staff turnover.
• Ensure that consumers are receiving services that are tailored to their needs.
• Oversee and ensure that staff at their site provide services timely, continuous, with no
  disruptions, including a.) annual DA’s and treatment plans every 180 days (or sooner as
  needed), b.) insurance tracked, monitored for changes, and addressed proactively,
  service utilization tracked and re-authorizations completed before expiration and are
  approved timely.
• Train, manage and support Clinical and Program Managers to ensure that all staff,
  teams, programs, and his or her Site consistently meets weekly SIDA targets. 
• Manage and provide oversight to ensure that notes are timely (within 48 hours) and
  approved daily, and that RedX notes are resolved timely (daily or within 48 hours)
• Provide weekly supervision to clinical and non-clinical staff using credible data and
  other reports to ensure that clinical and fiscal expectations and outcomes are met
  consistently and to provide guidance and feedback on performance, including
  discussions around corrective actions or progressive discipline when warranted.
• Model professionalism, positive engagement, constructive communication, including
  timely feedback, problem-solving, elevating concerns, following the chain of command,
  closing the loop.  
• Provide direct supervision of staff members as well as conducting regular team
  meetings, case conferences, safety and quality meetings and other training
• Develop, plan, and implement strategies for program/agency continuation and growth.
• Coordinate with the QA/QI team to help ensure the smooth scheduling of QI
  Reviews/Audits of Consumer charts, and other related documents and work closely
  with the QA/QI department and the Clinical Director to improve practices based on
  consumer satisfaction survey feedback
•  Lead the implementation of Corrective Action Plans (CAPs), based on QI Department
  and other program-related audits.